Frequently asked questions
Straight answers about shopping, payment, delivery and account access.
Can I check out without an account?
Yes. Guest checkout remains available. You can later claim an eligible guest order after verifying the purchase email.
How do I know delivery cost?
EasyParcel options, prices and estimates are calculated from the destination and parcel before payment.
Which payments are supported?
Stripe shows the secure payment methods available for your currency, location and order at checkout.
Can Staff see my payment card?
No. Ria Pet Mart does not receive or store full card details. Stripe handles payment credentials.